- Closeout Items
- Copyright & Trademark
- Custom Orders
- Cut / Fabricated Acrylic Sheets
- Damaged Goods
- Important Notice
- Links
- Material & Components
- Multiple Product Orders
- Order Acceptance Policy
- Other Conditions
- Out-of-Stock Products
- Privacy
- Returns
- Shipping Policy
- Taxes
- Typographical Errors
- Contact Us
Questions about an order?
Contact our Customer Service Department before purchasing custom or cut/fabricated items.
support@polymercrafts.com +91 86181 07001These Terms & Conditions govern Your use of the Polymercrafts website and Your purchase of products from Us. By placing an order, You agree to be bound by the policies set out below.
Closeout Items
Closeout items are specially priced items which may show some wear or slight defect from customer returns. Closeout items can also result from overstock or discontinuation from our online catalog.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site — including text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof — are the sole property of Polymercrafts Engineering Plastics LLP, Copyright ©, ALL RIGHTS RESERVED.
You may use the content of this site only for the purpose of shopping in this store or placing an order, and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved.
Custom Orders
Custom orders (CUS) are not returnable. All sign holders or brochure holders with "Add a Pocket" options are considered custom orders.
- Custom orders that are damaged in transit or from fabrication are non-refundable and can only be replaced.
- We make every attempt to ship the exact quantities ordered, but reserve the right to over-ship or under-ship within 10% of the ordered quantities for custom orders.
- If a customer order is damaged/defective upon arrival, We are under no obligation to ship replacements via expedited services.
- Polymercrafts shall not be responsible for customer/client deadlines in the event a custom order (CUS) arrives damaged or defective.
Cut or Fabricated Acrylic Sheets
Cut/fabricated materials are not returnable or cancellable. Be sure to inspect your cut/fabricated material for any damages or sizing issues upon delivery.
- If you find an issue, We must be notified within 2 business days starting from the date of delivery.
- We may request that you return the item to Us for inspection; based on our evaluation, We will determine whether a refund or replacement is appropriate.
- Transportation, labor, or other expenses incurred due to defective items are not covered.
- If items are picked up in person or by courier at our Manufacturing Unit, items will be returned to Us at the customer's expense for review/replacement.
Damaged Goods
Be sure to inspect your product once you receive it. Any damage from shipping must be reported to Polymercrafts within 7 days of receipt of the product.
If you receive your product and it has been damaged during shipment, please email Us at support@polymercrafts.com right away. Include a description of the damages, and pictures if possible — this information is extremely helpful in making sure our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Important Notice
The information herein and in our catalog is believed to be reliable but is not to be construed as a warranty of fitness for a particular purpose. Users should undertake sufficient verification and testing to determine the suitability of products for their own particular purpose.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Polymercrafts is not responsible for the operation of, or content located on or throughout, any such site.
Material and Components
Please note that all pictures shown on our website are for illustration purposes only, and actual products may vary due to product enhancement or change. This size variance is not an acceptable excuse for a product return or refund.
Multiple Product Orders
For multiple product orders, We will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform Us otherwise.
You will only be charged for products contained in a given shipment, plus any applicable shipping charges, and only at the rate quoted on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify Our acceptance of your order, nor does it constitute confirmation of Our offer to sell. Polymercrafts reserves the right, at any time after receipt of your order, to accept or decline your order for any reason, or to supply less than the quantity you ordered of any item.
Other Conditions
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Polymercrafts reserves the right to make changes to this site and these conditions at any time.
Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order.
We will keep you informed of any products you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Privacy
We keep your personal information private and secure. When you make a purchase from Polymercrafts, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your order(s), keep you updated on your purchases, and personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, We may notify you of current promotions, specials, and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from Us.
We use "cookies" to keep track of your current shopping session, to personalize your experience, and so that you may retrieve your shopping cart at any time.
Returns
Returns will not be accepted without prior authorization from our Customer Service Department. We are under no obligation to accept any returns of merchandise.
| Scenario | Fee / Window |
|---|---|
| Return without RA (Return Authorization) | 30% restocking fee |
| Return on stock items | Not accepted after 7 days of delivery |
| Stock items packaged & ready for pickup, then cancelled | 25% restocking fee |
| Authorized return (after approval) | Must be made within 7 days of authorization, 25% restocking fee |
- All showcases are not returnable or cancellable.
- All Wall Standoff Sign Holders are not returnable or cancellable.
- Any custom or special orders are not returnable or cancellable.
Shipping Policy
All prices are Bangalore, KA-India unless otherwise indicated. Orders will be shipped through Our Shipping Partner or another common courier, depending upon weight and size.
Drop shipping is not available; however, each shipment to each location is treated as a separate order.
Taxes
Our store will automatically charge and withhold the applicable sales tax for orders delivered to addresses within the same state/province where Polymercrafts holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.
Typographical Errors
In the event a product is listed at an incorrect price due to a typographical error or an error in pricing information received from our suppliers, Polymercrafts shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Polymercrafts shall also have the right to refuse or cancel any such orders.
Questions About These Terms?
If you have any questions about these Terms & Conditions, our Customer Service Department is happy to help.
support@polymercrafts.com +91 86181 07001